Measure your community’s service quality and leasing performance as well as your resident’s and prospect’s experience through Mystery Shopping.

Leasing Evaluations

It does not matter what type of properties make up your portfolio. Every property management company knows that Top Notch, Well Trained Leasing Consultant's are a must. Mystery Shopping your Apartment communities will help you validate the training that you are providing them, and ensures that your sales process is being followed.

 

  •  Are your current and prospective residents receiving the service you desire?

  •  Is your staff motivated to do their best for both prospects and residents on a daily basis?

  •  Are your occupancy rates where you need them to be?

Through detailed mystery shopping reports, we will help identify specific areas your staff must improve on so your communities can reach greater profitability.

Montlhy Motivation  

HOPE IS NOT A STRATEGY!....Rick Page has made this simple sentence something for a lot of sales professionals to live by. If you are simply hoping that your leasing consultant's are doing everything they possibly can to lease your apartments, then its tme for a change in strategy. Hope wil get you nowwhere. You need to consistantly provide training and measure performance. Let Remington help you get off the Hope trail and on to the money train!